Terms of Service

Legal terms and conditions for using our services

Last updated: December 15, 2024

These Terms of Service ("Terms") govern your use of the Udaani AI Agency website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using Udaani AI Agency's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Udaani AI Agency provides the following services:

  • AI Chatbot Generation and Implementation
  • Digital Marketing Strategy and Campaign Management
  • Search Engine Optimization (SEO)
  • Web Development and Design
  • Lead Generation Systems
  • Facebook and Google Advertising
  • AI Assistant and Calling Agent Services
  • Data Entry and Excel Expert Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Responsibilities

Account Information

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Prohibited Uses

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Prohibited activities include:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorized access to our systems
  • Using our services for spam or unsolicited communications
  • Interfering with other users' use of our services

4. Service Agreements and Payments

Project Agreements

Specific project terms, deliverables, timelines, and pricing will be outlined in separate service agreements or statements of work. These documents will supplement these Terms of Service.

Payment Terms

  • Payment terms will be specified in individual service agreements
  • All fees are non-refundable unless otherwise specified
  • Late payments may incur additional charges
  • We reserve the right to suspend services for non-payment

5. Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Udaani AI Agency and are protected by copyright, trademark, and other intellectual property laws.

Client Content

You retain ownership of any content, data, or materials you provide to us. By using our services, you grant us a limited, non-exclusive license to use your content solely for the purpose of providing our services.

Work Product

Upon full payment, you will own the final deliverables created specifically for your project. We retain the right to use general methodologies, know-how, and techniques developed during the provision of services.

6. Confidentiality

We understand that you may share confidential information with us during the course of our business relationship. We agree to:

  • Keep all confidential information strictly confidential
  • Use confidential information only for providing our services
  • Not disclose confidential information to third parties without your consent
  • Return or destroy confidential information upon request

7. Disclaimers and Limitations of Liability

Service Disclaimers

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or completely secure.

Limitation of Liability

To the maximum extent permitted by law, Udaani AI Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Maximum Liability

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Udaani AI Agency and its employees, contractors, and agents from and against any claims, damages, losses, costs, and expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content or materials you provide to us

9. Termination

Either party may terminate a service agreement with written notice as specified in the individual agreement. Upon termination:

  • All outstanding fees become immediately due
  • We will deliver completed work product
  • Confidentiality obligations will survive termination
  • We may retain copies of work product for our records

10. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms or our services shall be resolved through binding arbitration or in the courts of New York, USA.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: business@udaani.site

Location: New York, USA

Website: https://udaani.site